Situation at Guam Regional Medical City Before NetSuite

Guam Regional Medical City (GRMC) is a 130-bed acute care hospital offering medical care to the residents of Guam as well as Micronesia, the Northern Marian Islands, Palau, and the Marshall Islands. They were facing significant challenges due to an abundance of manual processes and disparate systems, leading to substantial time investments in financial processes. Managing inventory across onsite and warehouse locations was cumbersome, necessitating a more efficient solution.

The client sought to streamline operations and enhance efficiency, ultimately aiming to expedite the financial close process from 10 days to 5 days. This transformation sought to mitigate time-intensive processes, fostering a more agile and data-driven approach to meet the organization’s operational goals. Other major key objectives included:

  • Automate manual processes
  • Improve inventory management onsite and at warehouses
  • Increase the quality and intelligence of reports
  • Improve the financial close process; Minimize manual Journals and move to best practices
  • Centralize accounting for multiple locations

The CTR implementation team was instrumental in the success of this project. They brought a rigorous approach that helped keep our team aligned to meet our goals for a new ERP system.”

Nel Pono Financial Reporting and Analysis Manager
Let’s Create Progress Together!

The CTR implementation team was instrumental in the success of this project. They brought a rigorous approach that helped keep our team aligned to meet our goals for a new ERP system.”

Nel Pono Financial Reporting and Analysis Manager

Solution & Benefits of the NetSuite Implementation

AST (formerly CTR) implemented NetSuite Financials, Fixed Assets, Inventory, and Lease Accounting modules to replace GRMC’s outdated JDE Financials and improve operational efficiencies. Our solutions helped GRMC to effectively manage its financial processes, enhance strategic planning, and optimize resource allocations. GRMC realized the following benefits with its NetSuite Implementation for Financial processes:

  • Replaced outdated and non-integrated third-party solutions
  • Streamlined Record-to-Report, Accounts Payable (AP), and Accounts Receivable (AR) processes
  • Improved Inventory processes by redesigning business process flows and approval processes
  • Eliminated manual and physical paperwork
Industry: Healthcare

Solution Components:

  • Oracle NetSuite ERP
why ast poster why ast poster

Why AST?


Guam Regional Medical City successfully automated its manual processes with NetSuite solutions eliminating unnecessary manual and physical paperwork.