Situation Before CPQ Implementation at PPD

Pharmaceutical Product Development (PPD) is a global contract research organization providing comprehensive, integrated pharmaceutical development, laboratory, and lifecycle management services. PPD needed to replace its legacy quoting and Excel-based estimation tools with a single system to improve forecasting and operational planning with unified data visible to sales, finance, and operations. Key objectives for the engagement included:

  • Utilization of a single pricing tool for all business groups, centralizing complete quotes in one system
  • Standardized pricing across the organization and elimination of free-form spreadsheet quoting
  • Improved pricing and operational planning to support scaling of resources to mimic real-life study challenges
  • Improved executive visibility into forecasts and margins
  • Seamless integration with CRM for direct, renewal, and amended quotes, orders, and contracts
  • Automation of quote-to-order conversion processes

 

AST worked as a true partner to completely transform the client's Configure, Price, Quote processes. AST’s implementation of Oracle CPQ has increased efficiency and responsiveness, which has been extremely beneficial to bid processes."

Colin Warren Senior Practice Director, AST LLC
Let’s Create Progress Together!

AST worked as a true partner to completely transform the client's Configure, Price, Quote processes. AST’s implementation of Oracle CPQ has increased efficiency and responsiveness, which has been extremely beneficial to bid processes."

Colin Warren Senior Practice Director, AST LLC

Solutions & Benefits in the Healthcare Industry

AST provided PPD a unique combination of experience to completely transform its Configure, Price, Quote processes. AST’s implementation of Oracle CPQ Cloud synchronizes estimating, operations, production planning, and data flow across multiple global locations and product lines.

CPQ was also tightly integrated with Salesforce to support user creation of quotes in CPQ from within Salesforce. PPD has realized the following benefits of its modern solution:

  • Standard estimation process across all business lines and regions
  • Sophisticated Gantt capabilities to identify resource needs for clinical trials and streamline operations by country and region
  • Configuration models to support variations by therapeutic area, country, and region to streamline quoting processes
Industry: Life Sciences

Solution Components:

  • Oracle CPQ Cloud
  • Oracle Managed Package for Salesforce Integration
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Why AST


AST’s deep domain knowledge in CPQ implementations provided PPD a single source of truth for quoting processes, increasing efficiency across all business lines and regions.