Situation at PSAV before Identity Governance Solution

PSAV is a global leader for event technology and production services with over 6,000 employees operating in more than 20 countries. The organization implemented Oracle E-Business Suite (EBS) for back-office operations, but lacked a true identity governance solution for security of its applications.

PSAV found it difficult to appropriately manage employee usernames, passwords, and security roles. Provisioning and deprovisioning of EBS user accounts was a manual process and unnecessarily time consuming for IT and new employees. PSAV required an identity management solution that would increase security and compliance, improve usability, and enhance employee satisfaction.

PSAV’s primary objectives for this engagement included the following:

  • Centralize management of login and password information for the entire enterprise
  • Enable Single Sign-on (SSO) for Oracle EBS
  • Enable multi-factor authentication (MFA) capabilities for enhanced security

This was a substantial win in PSAV’s strategic roadmap with 8 modules in scope and two operating units. The implementation was very smooth and free of any major issues. Along with the complexities since the entire project had to be managed virtually during the pandemic this is a huge achievement by the team. Thanks a lot to the AST consultants and the SSO team to dial in the single sign on that was the icing on the cake. ”

Soubhik Patranabis Director, Oracle, PSAV
Let’s Create Progress Together!

This was a substantial win in PSAV’s strategic roadmap with 8 modules in scope and two operating units. The implementation was very smooth and free of any major issues. Along with the complexities since the entire project had to be managed virtually during the pandemic this is a huge achievement by the team. Thanks a lot to the AST consultants and the SSO team to dial in the single sign on that was the icing on the cake. ”

Soubhik Patranabis Director, Oracle, PSAV

Solution & Benefits of Oracle Access Management at PSAV

AST’s team of identity management experts improved security and enabled automation with the implementation of Oracle Access Management (OAM), Oracle Identity Directory, and Oracle HTTP Server 12c. The Oracle product set was seamlessly integrated with the client’s existing environment, including its user credential store and Microsoft Active Directory. AST’s team configured Oracle EBS to enable single sign-on (SSO) functionality and multi-factor authentication (MFA) for enhanced enterprise security.

PSAV’s centralized solution has streamlined identity management across applications and produced the following business value to the organization:

  • Centralized EBS account management, aligned with the Active Directory account lifecycle
  • Reduced administration time and costs
  • Improved availability, performance, and user productivity
  • Eliminated the account management burden from end-users and improved user experience
Industry: Professional Services

Solution Components:

  • Oracle Access Manager 12c
  • Oracle Identity Directory 12c
  • Oracle HTTP Server 12c
  • Oracle EBS R12.1
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Why AST?


AST enhanced the security of PSAV’s enterprise in just three months, providing the customer with a modern ID governance solution for centralized identity management, reduced costs, and an improved user experience.