Salesforce Consumer Protection Case Management | CPCM
Improving the Consumer Experience with Best-in-Class Standardization
AST’s Consumer Protection Case Management (CPCM) solution, built on the Salesforce platform using either Public Sector Apps or Service Cloud, provides a streamlined, modern, and efficient means of managing consumer protection cases and the investigation process.
Reduce manual processing, save time, and cut costs with nearly paperless, low-touch constituent service. Our scalable solution, purpose-built for case management, modernizes communication and increases collaboration among departments, citizens, and businesses. The award-winning Salesforce platform provides a self-service portal for consumers, enables the use of AI to support informed decision-making, and creates dynamic reports and dashboards for data visualization. Salesforce’s GovCloud solution provides a FedRAMP approved and secure environment that can be accessed from anywhere with a browser and internet connection.
AST’s unparalleled expertise in modern government solutions delivers accelerated time-to-value and intuitive automation for citizens and government employees, all in a partnership you can trust.
- Low-touch services for constituents
- Increased internal and external collaboration with social tools
- Accessibility anywhere with Cloud
- Automated workflow for citizens and government employees
- Mobile-ready with a built-in responsive design
Key Benefits of AST's Consumer Protection Case Management Solution
Scalable & Extensible
Quickly adapt to growth and increased demand.
Easily Configured
Reach your goals faster with clicks, not code.
Modern UI
Achieve user adoption with a modern customizable interface.
Accelerated Time-to-Value
Realize quick ROI with out-of-the-box functionality.
Select Salesforce Customers
