Customer Engagement Solutions for High Tech
Through extensive experience working with high-tech companies over the past 10 years, AST has developed a comprehensive customer engagement solution template designed to meet the specific needs of high tech and semiconductor companies. Solution components include:
- Partner and Channel Management
- Marketing and Lead Management
- Product Configuration
- Proposals, Quoting, Pricing and Discount Management
- Contracting and Order Creation
- Customer Service (Case Management, Self-Service, etc.)
- Reporting and Forecasting
- Security and Data Management
- Middleware Integration
AST has proven to be a true partner in our sales transformational project. The AST team showed remarkable understanding of the semiconductor industry and brought best practices, which helped us deliver a state-of-the-art system.” – Lattice Semiconductor