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Posted on by AST LLC Posted in Cloud Solutions, CRM, Customer Experience, Customer Relationship Management, Customer Satisfaction, Oracle Social Cloud, Press Release, Service Cloud — No Comments ↓

The Washington Metropolitan Area Transit Authority (WMATA), as part of its strategic planning initiative to improve the transit rider experience, has engaged AST to replace its legacy Customer Relationship Management (CRM) application with a new, state-of-the-art Cloud customer service solution.  …

Washington Metropolitan Transit Authority (WMATA) Improves Customer Service Capabilities through Cloud Services Read More »