AST Marketing
Posted in CRM, Knowledge Base, Oracle, Press Release, Service Cloud, State and Local Government
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With AST as its implementation partner, The City of San Jose, CA has successfully launched My San Jose, an Oracle cloud-based 311 solution allowing residents to report non-emergency service requests via a modern mobile application. AST’s decades of experience implementing Oracle solutions in …
AST LLC
Posted in Conference, CRM, Customer Experience, Customer Relationship Management, CX, Sales
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AST and Serene, as well as fellow sales leaders from around the globe, are gathered this week at Oracle’s Modern Sales Experience conference in Las Vegas. The conference, which runs from April 26 through Thursday, April 28, offers hands-on workshops, …
Join AST and Serene at Premier CX Cloud Conference This Week Read More »
AST LLC
Posted in Cloud Solutions, CRM, Customer Experience, Customer Relationship Management, Customer Satisfaction, Oracle Social Cloud, Press Release, Service Cloud
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The Washington Metropolitan Area Transit Authority (WMATA), as part of its strategic planning initiative to improve the transit rider experience, has engaged AST to replace its legacy Customer Relationship Management (CRM) application with a new, state-of-the-art Cloud customer service solution. …
With such significant changes in the way B2B sales are handled in today’s market (such as buyers having much of the significant information even before interaction with the sales team), it is critical that your Customer Relationship Management (CRM) system …
Critical Signs that Your CRM System Needs an Update Read More »
AST LLC
Posted in AST, Cloud Solutions, Cloud-Based, CRM, Customer Experience, CX, Industry, Utility, Webinar
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Don’t forget to join AST and Oracle tomorrow, October 15, at 1:00 PM CDT for a free webinar discussing an innovative, cloud-based solution that can improve and enhance your customers’ experiences. Utility companies often face numerous challenges that can derail …
