Category: Customer Relationship Management
Responsive Actions to COVID-19
astblogsadmin
Posted in Community, Customer Relationship Management, Customer Success, Employee Education, Employee Engagement, Employee Satisfaction, Employees, Latest News, Uncategorized
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Mike Mullane of H&P Visits AST for ARB Meeting
On January 15 Mike Mullane, an Applications Systems Administration Manager at H&P, visited AST to attend an Architecture Review Board meeting. The ARB team is a multi-disciplinary team with top Architects from various areas such as Enterprise Integration, Web Architecture, …
Join AST and Serene at Premier CX Cloud Conference This Week
AST LLC
Posted in Conference, CRM, Customer Experience, Customer Relationship Management, CX, Sales
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AST and Serene, as well as fellow sales leaders from around the globe, are gathered this week at Oracle’s Modern Sales Experience conference in Las Vegas. The conference, which runs from April 26 through Thursday, April 28, offers hands-on workshops, …
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Washington Metropolitan Transit Authority (WMATA) Improves Customer Service Capabilities through Cloud Services
AST LLC
Posted in Cloud Solutions, CRM, Customer Experience, Customer Relationship Management, Customer Satisfaction, Oracle Social Cloud, Press Release, Service Cloud
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The Washington Metropolitan Area Transit Authority (WMATA), as part of its strategic planning initiative to improve the transit rider experience, has engaged AST to replace its legacy Customer Relationship Management (CRM) application with a new, state-of-the-art Cloud customer service solution. …
Critical Signs that Your CRM System Needs an Update
With such significant changes in the way B2B sales are handled in today’s market (such as buyers having much of the significant information even before interaction with the sales team), it is critical that your Customer Relationship Management (CRM) system …
Critical Signs that Your CRM System Needs an Update Read More »
