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Posted on by Melissa Sider Posted in Transformation — No Comments ↓
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Posted on by Bernard Doyle, VP, Operations Posted in Knowledge Base, Transformation — No Comments ↓

Business leaders on the confluence of business and technology The vital role technology plays in business today is indisputable. Separating one from the other is increasingly difficult. Listen to what an industry analyst, venture capitalist and business leaders have to …

Every (Successful) Company is a Tech Company Read More »

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Posted on by Gouri Borkar, Practice Director Posted in CX Cloud, Knowledge Base, Sales Cloud, Service Cloud — 1 Comment ↓

We the people (demand better service) The era of digital transformation currently underway underscores the essential and indisputable role disruptive technology now plays in business success. While digital excellence equates to the masterful utilization of cloud, mobile, social and big …

Citizen Experience in the Public Sector Read More »

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Posted on by Dharmasagar Sirsi, Sr. Principal Consultant Posted in CX Cloud, Knowledge Base, Sales Cloud, Service Cloud — No Comments ↓

Black Friday, Cyber Monday by the numbers Traditionally two of the biggest shopping days of the year, Black Friday and Cyber Monday, November 24th and 26th, did not disappoint in 2017. Shoppers opened their wallets, setting records in online purchases …

Customers Demand Omni-channel Excellence Read More »

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