Can you imagine a world in which an organization’s data warehouse and data marts were aware of new GL accounts and cost centers before they were active in the GL? How valuable would a monthly financial close process be that included automated reconciliation processes be for your organization? Would you like to eliminate your IT team’s constant struggle to keep lookup and data translation tables current as your organization grows?

Many would consider these goals to be “impossible pipe dreams”, but there is proven technology already in use by many of the largest and most successful organizations in the Fortune 500 to meet these very goals.

Join AST for a free webinar next Thursday, February 18, at 1:00 PM CST and learn how to empower your enterprise-wide reporting and increase consistency with Oracle Data Relationship Management (DRM) and Data Relationship Governance (DRG). These state-of-the-art products provide centralized services for the mastery and governance of financial, enterprise, and departmental hierarchies, reportgin dimensions and related mapping attributes. They enable modeling of reporting measures and selection criteria in a single application framework that synchronizes reference data across transactional systems and reporting environments.

Whether your goals are enterprise-wide or you wish to start small with a departmental win, this webinar will highlight the capabilities and best practices that will get you there. Please join us to learn more about Oracle DRM and DRG.

Register here!

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Text messaging is changing the customer experience. While your phone has had this capability for nearly two decades, businesses are just beginning to leverage SMS to interact with their customer base.

SMS service channels enable a preferred communication mechanism with customers that reduces cost and pain for both business and consumer. The following article presents a number of strong arguments for SMS, with a strong bottom line conversion: SMS text chat converts a $6-$20 call to a chat that costs pennies per session.

SMS and Cloud CX go hand in hand. It’s easy to implement an SMS service process into your current email, chat, and web-based service processes. And, the abundance of SMS API vendors means that you have many technology options to integrate your CRM and SMS workflows.

Many organizations are stymied by the sheer volume of choice in modern marketing tools. Our customers frequently ask:

  • Why is Master Data Management (MDM) important when we discuss marketing?
  • How can Cloud solutions benefit us?
  • What is the best way to achieve a data-driven, personalized marketing solution?

Our innovative strategy and road map services build on existing, best-of-breed products. We bring Oracle solutions to fill any existing gaps and provide a fully-integrated product set to achieve:

  • A complete, unified customer profile benefiting from multiple data sources
  • Tailored, consistent messaging across delivery channels
  • Certralized access to external data at reduced subscription rates
  • Integration beyond the sales and marketing ecosystem

Learn more about Serene’s Modern Marketing Solutions here.

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