Many organizations take pride in the value they provide for their customers, which is why they choose Oracle Seibel CRM and Oracle Service Cloud for their CRM systems. With these implementations, companies are able to support the needs of their customers through multiple service channels, incorporating cloud, mobile, and social capabilities into their multichannel customer service platform.
Read more about this customer experience in “Driving the Next Generation of Customer Service at Mazda North American Operations” here.
Oracle has launched its newest version of Oracle Stream Explorer, a product that provides business users with a platform for the creation of event processing applications via a simple user interface. This web-enabled application is available for use either on premise or via SaaS in the Oracle Cloud.
Welcome to the first of 10 weeks in a blog series about helping your team successfully and smoothly implement its Hyperion project. This week’s focus is on the selection of the solution itself.
Tomorrow at the corporate office, we are firing up the grill and enjoying the Chicago sun! With all of the nice weather lately, we can’t help but spend some time outside. What better way to do that than to throw together a BBQ with our colleagues and enjoy some fresh air in the middle of our Friday? How have you been ringing in Spring?
Interestingly enough, the banking industry, which is regarded for its sophisticated security standards, is relaying that Business Intelligence (BI) is surpassing Security as the focus of IT Budgets. While Security is still of the utmost importance in banking, BI integration is a growing trend and is accounting for a large portion of budgets. IT spending in the banking industry is increasing by about 43% in 2015, with BI ranked as a top theme by 29% of banks.
Karl Flinders at ComputerWeekly.com discusses this shift in Banking Information Technology here.
With such significant growth in retail banking, IT organizations must be indispensable innovators – a valuable message for everyindustry. AST agrees that with the increased use of ETL (Extract, Transform, Load) technology, data warehouse modeling/design, near real-time reporting and so on, IT firms must supply both the physical infrastructure and the knowledge to support the business users. With a multitude of BI industry products and training available, IT firms need to invest in BI education and not solely in infrastructure and security.
AST has the privilege of presenting at the American Association of Airport Executives (AAAE) Airports Energy Efficiency Forum in New Orleans, Louisiana on Wednesday. In light of the recently established FAA energy guidelines, this presentation, “How Data Analytics Can Save You Big Money”, will focus on how Business Intelligence (BI) and Analytics can be leveraged in reaching maximum sustainability at airports.
Don’t miss our upcoming Blog series titled “The Top Ten Hyperion Planning Issues That Cost You Time and Money”, authored by Abhi Raina, BI/EPM Practice Manager at AST. If you missed the opportunity to see this presentation at Collaborate15, you will not want to miss our exclusive blog series, which will be posted over the next 10 weeks.
April showers bring 5 new employees to AST! We would like to welcome Sanitta L., Rao C., and Hugh G. to our EBS practice. Joining our Managed Services team, we welcome Anshuman D. and Shobha P. We are well on our way to meeting our recruiting goals this year, and building a stronger team at AST!
Let’s congratulate Mark W. for being named AST’s Employee of the Month for April 2015! Mark is being recognized for his hard work and effort in discovering quality candidates. In the first 2 months of this year, he had six hires. He is consistently tasked with finding the “needles in the haystack”. Mark has handled recruiting with passion and a desire to succeed. He is extremely resourceful in turning over every stone to find qualified candidates for AST. Having him on our team brings us confidence that we will achieve our aggressive 2015 hiring goals.