More than one-third of customers prefer to contact brands through social channels versus traditional channels (i.e., phone and email). Oracle recognizes this trend and has improved both its Service and Social Clouds in its latest release to accommodate this. …
Author: AST LLC
Congratulations to our August Employee of the Month!
Let’s congratulate Usha V. for becoming AST’s Employee of the Month for August 2015! Usha is being recognized for her management of one of our largest projects. She has been proactive in working with team members to resolve issues …
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AST Employee Receives Chicago Police Department Merit Award
Congratulations to Patrick N. who received the Superintendent’s Award of Merit from the Chicago Police Department on Tuesday, August 18, 2015. This award is granted to any department-sworn or civilian member for an outstanding accomplishment that has resulted in improved …
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AST Cricket Match: Friday, August 28, 2015
It may be baseball season in Chicago, but AST is targeting a different pitch as we field two teams for a Cricket match on Friday, August 28. We will take the field from 3:30 – 7:00 PM at Nike Park …
Gearing up for OpenWorld
It’s still more than two months until Oracle OpenWorld, but our plans are heavily underway. We cannot wait to unveil our new booth in the South Exhibit Hall (Booth #1921). We are also excited to have two confirmed sessions! Our …
AST Employees Continue to Achieve Professional Goals
At AST, we are very proud of each of our team members and the work they do to achieve their goals. This month, we are recognizing Jennifer A. for completing her ITIL Foundation Certificate in IT Service Management and Lynn …
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AST President Featured in Naperville Magazine
AST’s President and CEO, Pravin Kumar, is featured as a prominent leader in the Naperville, IL community in this month’s edition of Naperville Magazine! The current issue marks the 10th year of publication of Naperville Magazine, and coincidentally is being …
Special Edition of AST Almanac Now Available!
What makes AST an award-winning and go-to systems integrator for Oracle software? Find out in this year’s special edition of the AST Almanac. We provide an in-depth look at each of our practices and their respective Vice Presidents, some of …
Four of AST’s Practices Enhanced with New Talent in July!
What an exciting month for AST! Not only did we celebrate our 20th birthday last week, but we also hired 8 new employees this month! Fourof our practices have been enriched with this great new talent. A big welcome goes …
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Shadow BI: Friend or Foe?
Shadow BI applications are those developed and managed by non-BI professionals. They are usually the result of business user frustrations with central BI applications, and typically lack desirable BI features. Commonly, these standalone reporting devices are built in Excel or …
