AST CRM/CX Practice Matures, Expands Footprint
The AST CRM/CX practice was launched to enable a 360-degree solution to our clients, and we have matured it’s capabilities in main-stream CRM/CX modules such as Service Cloud and Siebel CRM. In addition, we are generating momentum by expanding our footprint into Oracle Fusion Applications, Cloud Strategy and Master Data Management. While our competitors may currently be growing quickly, many of them lack strong knowledge of any particular vertical, which will challenge their continued growth. AST, on the other hand, has an impressive list of clients in the Public Sector and have grown >40% YOY since 2010. AST’s CRM/CX practice should be able to maintain long-term sequential growth by leveraging our Public Sector and Transportation verticals as well as winning new opportunities within commercial accounts. AST’s CRM/CX Practice has partnered with Oracle to create distinctly packaged go-to-market solutions in the Transit & Utilities Industry. We are currently targeting the top 100 transit organizations in the U.S.We are proud to be recognized as Oracle’s Go-To- Partner for CX solutions in the Public Sector. Jeff Quade, Oracle Director of CRMPublic Sector Sales in the West Region had this to say about us, “I am very excited about AST as a trusted CRM partner. AST has made the investment in hiring and training fantastic Oracle CRM/CX resources and is well on their way to great success in CRM/CX. Utilizing AST’s strong relationships in areas of expertise, such as the transportation, financial and 311 markets, I have seen many new opportunities, and new momentum building for Oracle products. The relationship between Oracle and AST continues to grow stronger and I look forward to many years of success.”
Leave a Reply