AST Blog Series: Post-Implementation Approach

Over the past 9 weeks, we have guided you through the steps necessary to find success in your Hyperion implementation project.  While you may have found success in following our recommendations, it is equally important to maintain forward momentum with your project. Having the right support model can enable you to have continuous support and guidance from the stakeholders.  There may be issues arising as your team adopts the new system, such as bugs and issues that were missed during the testing phases.  This is common in the world of software implementations, but you can mitigate your risk by ensuring that you have a support framework ready to care for these needs.

We recommend extended support from your implementation partner, as well as support from the software vendor. It is helpful to have a period of stabilization during which your partner has agreed to support your business activities, along with any bugs or issues that arise. Continuing to work with that team and its key members will ensure that a proper transition phase is in place.

Now that we have guided you through a successful Hyperion implementation project, we hope you will continue to use these recommendations in future projects and find success there, also.  Thank you for following this series, and stay tuned for additional informative AST Blog series in the future.